Lead Business Systems Analyst – Accounting Automation & AI

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Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states.

From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership.

Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix.

The Accounting Automation & AI Team is a newly formed team focused on automating complex business processes and applying AI to reduce repetitive tasks that require cognitive reasoning. In this role, you will serve as a technical and analytical leader, collaborating with business and technology teams to evaluate business processes, define system and automation requirements, and design innovative solutions leveraging AI and intelligent automation.

The ideal candidate is a strategic thinker with exceptional analytical, planning, development, and problem-solving skills who excels at communicating effectively with management, peers, technology vendors, and business customers.

Location:

Hybrid (Lakeland, FL)
Work Model:
Enjoy the best of both worlds—collaborate in person and innovate remotely.

• Hybrid Flexibility:
  Work remotely when you need focus time, and join us onsite for high-impact collaboration and brainstorming sessions.
• Operational Efficiency:
  Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Cutting-Edge AI Projects:
  Drive innovation in AI platforms, integrating advanced tools and frameworks to solve complex business challenges.
• Empowered Culture:
  We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.

• Analyze complex business processes and gather requirements for enterprise-grade technology solutions with a focus on automation, workflow efficiency, regulatory compliance, and process improvement
• Lead and facilitate application requirements and solution design meetings using Agile and traditional methodologies
• Translate business needs into comprehensive functional, technical, and system requirements documentation
• Partner with architects, developers, and vendors to design, validate, and deliver automation and AI-enabled solutions
• Serve as a subject matter expert and primary point of escalation for assigned applications and solutions
• Mentor and guide business systems analysts on best practices for requirements analysis, system design, and documentation standards
• Proactively identify opportunities for automation and process improvement using emerging technologies
• Participate in an on-call rotation and provide leadership during system validation, release, and production support activities

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

• Bachelor’s degree in Computer Science or a related analytical field or equivalent experience
• 7+ years of business systems analysis experience
• 5+ years of business experience planning, organizing, and leading solution delivery efforts in a large-scale distributed environment
• 5+ years of business experience analyzing complex problems and translating them into scalable technology solutions
• 5+ years of business experience working with enterprise database management systems (e.g., SQL Server, Oracle)
• Strong working knowledge of the Software Development Lifecycle (SDLC) and proven ability to lead within defined roles and responsibilities
• Experience identifying, designing, and supporting business process improvements
• Experience working in an Agile environment utilizing Azure Dev…