Intern PRN

Job Summary And Qualifications

The PRN Technical IT Analyst implements and supports facility and division desktop equipment, and is a key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of your ability are communicated in a timely manner to senior support personnel. You will support other division and facility IT personnel as warranted.

• Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users.
• Analyze and provide hands‑on support for simple to moderate inquiries.
• Log and track problems; review problem tracking databases.
• Maintain documentation for each incident or request, and escalated complex problems to the next level of support per documented procedures.
• Aid and train users on division and facility technology.

• No travel required.
• No experience required: 0 years.
• Valid state driver’s license is required.
• Fully vaccinated for COVID‑19 based on local, state, and/or federal law unless a medical or religious exemption is approved.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Well‑being support, including free counseling and referral services.
• Time away from work: paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service), employee stock purchase plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial well‑being counseling.
• Education support: tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Eligibility for benefits may vary by location and position.

We are an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.