Mechanical Packaging Service Rep; Monte

Monte Package Company, a Bunzl company, is seeking a Mechanical Packaging Service Representative to be based out of our Lakeland, Florida facility. The Mechanical Packaging Service Representative is responsible for safely maintaining, repairing, replacing, and modifying company-owned and customer-owned packaging machinery to ensure optimal quality and efficiency. This role requires extensive travel.

• Repair and maintain packaging machinery such as case erectors, tray formers, bliss machines, corner post machines, case sealers, and stitchers.
• Diagnose mechanical, electrical, pneumatic, and control system issues, implementing effective solutions and order necessary parts through the operations manager.
• Develop and execute preventative maintenance schedules to minimize downtime and extend machine life.
• Maintain inventory of wear-and-tear parts at warehouses, customer facilities, and service vehicles.
• Train customer personnel on machine operation and cleaning procedures.
• Document inspections, repairs, recommendations and maintenance activities accurately.
• Rebuild packaging machinery during downtime.
• Support productivity, safety, quality, and cost goals in daily work activities.
• Serve as a resource for other mechanics to resolve complex issues.
• Maintain a safe work environment at all times.
• High level of maturity and confidence necessary to interact with sophisticated internal and external clients.
• Strong leadership and customer service skills with the ability to ensure that a high level of service and quality is maintained.
• Product knowledge with clear technical understanding of services to be able to effectively communicate to customer.
• Excellent project management, organizational and planning skills with ability to prioritize multiple tasks, projects and meet deadlines.
• Outstanding attention to detail, flexibility and creativity.
• Persistence coupled with the ability to communicate effectively with individuals at all levels of the organization.
• Ability to exercise discretion and good judgment, work with minimal supervision and maintain confidentiality of shared information and/or assignments.

• 2–4 years of mechanical service experience preferred.
• GED is required, high school diploma preferred.
• Ability and willingness to travel extensively (up to 1-2 months at a time) across Eastern U.S.
• Strong knowledge of mechanical systems, PLCs, pneumatics, and electrical troubleshooting.
• Excellent problem-solving skills and ability to work independently in the field.
• Ability to read and interpret technical manuals, schematics, and engineering drawings.
• Ability to work weekends and holidays during peak seasons.
• Strong organizational and communication skills.
• Positive attitude and professional appearance.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license and passport; clean driving record.
• Physical ability to walk and stand on concrete or uneven surfaces for 8–12 hours/day.

• Opportunity to work with cutting-edge packaging equipment.
• Competitive pay and travel opportunities.
• Be part of a team committed to quality, safety, and customer satisfaction.

Monte Package Company has been a trusted leader in packaging solutions for over 100 years. Our mission is to provide innovative, high-quality packaging products and services that help our customers succeed. We pride ourselves on our commitment to safety, reliability, and exceptional customer service. Join our team and be part of a company that values integrity, teamwork, and continuous improvement.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities