Resident Service​/Maintenance Director

Director(a) de Servicios al Residente / Resident Service/Maintenance Director

Blue Roc Premier is actively searching for a seasoned and skilled Resident Service/Maintenance Director to become a valuable addition to our team. We prioritize the growth and development of our staff, offering an outstanding training program aimed at cultivating strong leadership abilities in you.

As a Resident Service/Maintenance Director you will play a crucial role in ensuring the smooth operation and maintenance of our communities. The ideal candidate will have a minimum of 7 years of experience in a multi-family setting, possess excellent technical skills, and be committed to maintaining high standards of safety and cleanliness.

You will be eligible to receive a $1,500 sign‑on bonus upon the successful completion of 90 days of continuous employment.

• Supervisory
  
  Experience:
  
  Oversee and lead a team of maintenance associates.
• Technical Expertise:
  Utilize HVAC 608 Certification and demonstrate proficiency in electrical and plumbing tasks.
• Leadership and Organization:
  Demonstrate strong leadership and organizational skills.
• Operational Efficiency:
  Ensure the community operates smoothly and in compliance with safety standards.
• Timely Service Requests:
  Oversee that all service requests and repairs are completed correctly and in a timely manner.
• Effective Communication:
  Communicate effectively with residents, fellow associates, vendors, and supervisors about maintenance issues promptly.
• Safety and Cleanliness:
  Maintain a clean and safe work area, ensuring the community operates according to safety standards.
• Team
  
  Collaboration:
  
  Collaborate with the service team to enhance curb appeal and uphold high standards for the property.

• HVAC 608 Certification is a MUST.
• Minimum of 5 years of experience in multifamily property maintenance and team supervision.
• Electrical and plumbing knowledge.
• Detail‑oriented with the ability to work in a fast‑paced environment.
• Effective communication skills with residents, associates, vendors, and supervisors.
• Detail‑oriented with a focus on resident satisfaction.
• Knowledge of preventive and general maintenance.
• College degree helpful.
• Dedication to delivering exceptional customer service.
• Valid Driver's License.
• Bilingual a plus.

• Competitive salary
• Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short‑Term Disability
• Paid vacation
• Competitive bonus structure
• 401K Retirement Plan
• Rent discount

Background Screening Is Required.

We are an equal opportunity employer.

Blue Roc Premier está buscando activamente un(a) Director(a) de Servicios al Residente con experiencia y habilidades para convertirse en una valiosa adición a nuestro equipo. Priorizamos el crecimiento y desarrollo de nuestro personal, ofreciendo un programa de capacitación excepcional enfocado en desarrollar sólidas habilidades de liderazgo.

Como Director(a) de Servicios al Residente, desempeñará un papel clave para garantizar el funcionamiento eficiente y el mantenimiento adecuado de nuestras comunidades. El candidato ideal contará con un mínimo de 7 años de experiencia en propiedades multifamiliar es, excelentes habilidades técnicas y un fuerte compromiso con altos estándares de seguridad y limpieza.

• Experiencia en supervisión:
  Dirigir y supervisar un equipo de asociados de mantenimiento.
• Experiencia técnica:
  Utilizar la certificación HVAC 608 y demostrar dominio en trabajos eléctricos y de plomería.
• Liderazgo y organización:
  Demostrar sólidas habilidades de liderazgo y capacidad organizativa.
• Eficiencia operativa:
  Asegurar que la comunidad funcione de manera eficiente y cumpla con los estándares de seguridad.
• Atención a solicitudes de servicio:
  Supervisar que todas las solicitudes de servicio y reparaciones se completen correctamente y de manera oportuna.
• Comunicación efectiva:
  Comunicarse de manera eficiente con residentes, compañeros de trabajo, proveedores y supervisor es.
• Seguridad y limpieza:
  Mantener un área de trabajo limpia y segura, garantizando que la comunidad opere conforme a los estándares de…