Senior Manager, Workforce Optimization; Hybrid
Listed on 2026-10-06
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Management
Project & Program Management, Operations Management
GEICO is seeking a Senior Managers of Workforce Management to lead a team of about 10 resources delivering forecasting, scheduling, intraday management, and reporting across multiple contact channels. The role emphasizes strategic leadership, analytics, and collaboration with senior stakeholders.
The ideal candidate has 5+ years in WFM, 4+ years in leadership, and proficiency with NICE WFM, AWS Connect and Alvaria.
For the Senior Manager, Workforce Optimization (Hybrid) position at GEICO, we are reviewing applications now.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Manager, Workforce Optimization (Hybrid) role in the description above.
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