Clinical Team Leader

It's inspiring to work with a company where people truly BELIEVE in what they're doing!

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

The Clinical Team Leader (CTL) is responsible for the daily clinical coordination and support of staff providing hospice care to the patient/family unit as indicated in the plan of care. Provides and manages direct care to patients.

Qualifications:

* Current RN license in the state in which you work, current active single-state out-of-state nurse license, or current active multistate/compact nurse license

* Minimum of two (2) years' nursing experience

* Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system

* * Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 3/31/2023

* Mobile Driver - Valid driver's license and automobile insurance per Company policy

* Reliable transportation to meet visit schedule

* Excellent critical decision making and problem solving skills

* Ability to use equipment with visual and auditory mechanisms

* Ability to effectively communicate in English

* Flexible schedule to meet the needs of patients

* Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) in any area the Company serves

* Ability to manage the emotional stress of working with and caring for terminally ill patients and their families

* Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

Competencies:

* Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

* Represent the Company professionally at all times through care delivered and/or services provided to all clients.

* Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.

* Comply with Company policies, procedures and standard practices.

* Observe the Company's health, safety and security practices.

* Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.

* Use resources in a fiscally responsible manner.

* Promote the Company through participation in community and professional organizations.

* Participate proactively in improving performance at the organizational, departmental and individual levels.

* Improve own professional knowledge and skill level.

* Advance electronic media skills.

* Support Company research and educational activities.

* Share expertise with co-workers both formally and informally.

* Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Leadership Success Factors:

* Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.

* Initiative. Originate action to achieve goals.

* Management Identification. Identify with and accept the problems and responsibilities of management.

* Judgment. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.

* Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results.

* Leadership. Use appropriate interpersonal styles and methods in guiding others.

* Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.

* Regulatory Compliance:
Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.

Job Responsibilities:

* Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.

* Coordinates employees and patient care to ensure that the needs of the patient and family are met using best standards of practice and in an efficient manner.

* Recommends alternate approaches to patient care as indicated while ensuring that policies and procedures are followed.

* Provides education to IDG members regarding symptom control, case management, Company, community and financial resources guided by Policy and Procedure.

* Enhances the clinical practice of IDG staff by performing as a role model, mentor, instructor and resource person. Acts as primary clinical resource for clinical staff.

* Collaborates with other departments (i.e., Medical Services, Pharmacy, Infusion Program, and…