Quality Assurance Team Leader, PM, Deli - Lakeland
Listed on 2026-09-13
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Quality Assurance - QA/QC
Food Quality & Safety, Quality Control - QC Analysts/Managers
Description
In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager.
Additional Responsibilities include:
- HACCP Plan development, monitoring and data verification for all products and processes
- Maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
- Interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
- Interaction with plant management which includes assisting departments in researching quality-related issues
- Act as QA department point of contact in the absence of the QA manager
- Monitor and verify QA department responsibilities
- Effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
- Perform tasks in the work area (when necessary) which include:
- Being an on the work floor participant with production associates (when necessary)
- Cover for unplanned absences
- Promote and enforce associate quality and food safety standards
- Verify the maintenance of equipment, preventive maintenance and work orders
- Understand production and ability to execute department requirements
- Maintain Good Manufacturing Practices within the facility
- Be a role model for plant associates
- Track customer complaints, investigation and correspondence
- Lead and drive improvement of plant operations through continuous improvement projects
- Study and analyze KPI’s and data and apply to departmental improvement
- Plan and respond to out of the ordinary events
- Other duties as assigned
Manufacturing
Job CategoryQuality Assurance & Food Safety
DescriptionIn Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager.
Additional Responsibilities include:
- HACCP Plan development, monitoring and data verification for all products and processes
- Maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
- Interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
- Interaction with plant management which includes assisting departments in researching quality-related issues
- Act as QA department point of contact in the absence of the QA manager
- Monitor and verify QA department responsibilities
- Effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
- Perform tasks in the work area (when necessary) which include:
- Being an on the work floor participant with production associates (when necessary)
- Cover for unplanned absences
- Schedule associate labor needs
- Promote and enforce associate quality and food safety standards
- Verify the maintenance of equipment, preventive…
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