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Quality Assurance Team Leader, PM, Deli - Lakeland

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Publix Super Markets
Full Time position
Listed on 2026-09-13
Job specializations:
  • Quality Assurance - QA/QC
    Food Quality & Safety, Quality Control - QC Analysts/Managers
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Description

In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager.

Additional Responsibilities include:

  • HACCP Plan development, monitoring and data verification for all products and processes
  • Maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
  • Interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
  • Interaction with plant management which includes assisting departments in researching quality-related issues
  • Act as QA department point of contact in the absence of the QA manager
  • Monitor and verify QA department responsibilities
  • Effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
  • Perform tasks in the work area (when necessary) which include:
  • Being an on the work floor participant with production associates (when necessary)
  • Cover for unplanned absences
  • Promote and enforce associate quality and food safety standards
  • Verify the maintenance of equipment, preventive maintenance and work orders
  • Understand production and ability to execute department requirements
  • Maintain Good Manufacturing Practices within the facility
  • Be a role model for plant associates
  • Track customer complaints, investigation and correspondence
  • Lead and drive improvement of plant operations through continuous improvement projects
  • Study and analyze KPI’s and data and apply to departmental improvement
  • Plan and respond to out of the ordinary events
  • Other duties as assigned
Department

Manufacturing

Job Category

Quality Assurance & Food Safety

Description

In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager.

Additional Responsibilities include:

  • HACCP Plan development, monitoring and data verification for all products and processes
  • Maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
  • Interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
  • Interaction with plant management which includes assisting departments in researching quality-related issues
  • Act as QA department point of contact in the absence of the QA manager
  • Monitor and verify QA department responsibilities
  • Effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
  • Perform tasks in the work area (when necessary) which include:
  • Being an on the work floor participant with production associates (when necessary)
  • Cover for unplanned absences
  • Schedule associate labor needs
  • Promote and enforce associate quality and food safety standards
  • Verify the maintenance of equipment, preventive…
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