Retail Store Manager

4 days ago Be among the first 25 applicants

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to empower a team to exceed goals and show interest in their development? If so, a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state‑of‑the‑art solutions including Spectrum Internet®, mobile, TV and voice.

• Inspire your team, share subject‑matter expertise, and cultivate creativity within an incentive‑based work environment.
• Exceed operational metrics by building positive customer relationships and utilizing probing techniques to overcome obstacles.
• Lead your team in achieving store success and expanding customer access to Spectrum’s leading services.

• Collaborating with peers to build high‑performing teams through best practice sharing.
• Coaching and developing sales reps to reach personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

• Experience:
  
  3‑5 years of sales and customer service experience in a retail store environment.
• High level of comfort with personal technology.
• Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Ability to lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule:
  
  Travel and flexibility to support store hours as business needs dictate.

• Education:
  
  Bachelor’s Degree or equivalent work experience.
• Management experience – 1+ years.
• Telecommunications/wireless experience – 1‑3 years.

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

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