Customer Service Associate - Temporary

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up and/or companion items.
• Registers customer purchases, collects cash, and distributes change; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by the store manager or shift leader.
• Implements company asset protection procedures to minimize profit loss.
• Ensures compliance with laws regarding regulated products (e.g., alcohol, tobacco).
• Constructs and maintains displays, including promotional and seasonal displays. Completes resets and revisions as directed.
• Assists with food product placement and stock rotation, following policies and procedures.
• Has working knowledge of store systems and equipment.
• Provides customer service in the photo area, including digital passport photos, poster prints, and promotional photo products.
• Assumes web pick-up responsibilities, monitors and fills orders, and delivers them to customers.
• Maintains store cleanliness and appearance.
• Follows all company policies and maintains respectful relationships with coworkers.
• Completes assigned tasks and special projects as needed.

• Attends training sessions and completes required PPLs as directed by management or corporate.

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.

• Six months of retail experience preferred.
• Previous experience with Walgreens preferred.

Note for San Francisco applicants:
We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are an Equal Opportunity Employer, including for disability and veterans.

The actual salary will depend on factors including location, skills, education, and experience. This role remains open until filled. For benefits details, visit

Salary Range: $15 - $17.50 per hour