DC Assistant Supervisor - Counter

Role Overview

Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service. Supervise the city counter staff and delegate the workload accordingly. Assist with all aspects of the job, fulfilling these duties in the absence of the supervisor.

• Assist the City Counter Supervisor with all job duties.
• Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.
• Communicate with the department trainer to ensure that new team members are properly trained.
• Maintain warehouse security on Saturdays and scheduled holidays.
• Maintain a neat, clean, and organized appearance of the city counter.
• Maintain effective communication between the city counter staff, store, DC, and office personnel.
• Research and solve any customer questions, problems, and complaints.
• Schedule the workload, team member work schedules, and vacations.
• Write and deliver team member evaluations in a timely manner.
• Ensure that a high degree of safety is maintained among counter staff and route drivers.
• Review overage/shortage and productivity reports to set and maintain company standards.
• Maintain the performance and appearance of the city counter delivery fleet and keep accurate records for each vehicle.
• Coordinate the efforts of all city counter staff to maximize efficiency.
• Maintain safety standards while operating and identify unsafe practices and situations.
• Perform all other duties as assigned.

• High school diploma or equivalent (GED).
• Basic computer skills.
• Strong verbal, written, and interpersonal skills.
• Proven ability to stay organized and lead a team of individuals.
• Customer service oriented and able to work will in a team environment.
• Ability to read and match numerical and alphabetical characters quickly and accurately.

• Previous experience in an O’Reilly store and distribution center.
• Completion of the O'Reilly management training program.
• Advanced computer skills.
• Fluency in multiple languages (Spanish is highly desired).

• Competitive wages & paid time off.
• Stock purchase plan & 401k with employer contributions starting day one.
• Medical, dental, & vision insurance with optional flexible spending account (FSA).
• Team member health/wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to:  or call  option , and provide your requested accommodation, and position details.