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Manager of Retail Security Solutions

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Publix Super Markets
Full Time position
Listed on 2026-08-03
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Description

The Manager of Retail Security Solutions participates in the leadership of the Retail Security Solutions department. This primarily involves making recommendations and overseeing the selection, coordination, and deployment of physical, electronic, and human security countermeasures for all retail locations. This position also has leadership responsibilities, as they relate to Organized Retail Crime (ORC). The purpose of this position is to participate in the management of the retail security solutions program.

This primarily involves making recommendations and overseeing the selection, coordination, and deployment of physical, electronic, and human security countermeasures for all retail locations. This position is also responsible for the co-management of Organized Retail Crime (ORC) Specialists that respond to ORC threats and protect the profitability of the brand. The incumbent oversees investigations of ORC activities with the intent of eliminating illegal ORC fence operations.

Primary Responsibilities:

  • Contributing to the management and oversight of the retail security solutions program by making recommendations that impact the overall security of all retail locations.
  • Communication and cooperation with other business units and external customers.
  • Providing leadership, subject matter expertise, and specialized counsel to the select specialists assigned to Organized Retail Crime (ORC).
Description

The Manager of Retail Security Solutions participates in the leadership of the Retail Security Solutions department. This primarily involves making recommendations and overseeing the selection, coordination, and deployment of physical, electronic, and human security countermeasures for all retail locations. This position also has leadership responsibilities, as they relate to Organized Retail Crime (ORC). The purpose of this position is to participate in the management of the retail security solutions program.

This primarily involves making recommendations and overseeing the selection, coordination, and deployment of physical, electronic, and human security countermeasures for all retail locations. This position is also responsible for the co-management of Organized Retail Crime (ORC) Specialists that respond to ORC threats and protect the profitability of the brand. The incumbent oversees investigations of ORC activities with the intent of eliminating illegal ORC fence operations.

Primary Responsibilities:

  • Contributing to the management and oversight of the retail security solutions program by making recommendations that impact the overall security of all retail locations.
  • Communication and cooperation with other business units and external customers.
  • Providing leadership, subject matter expertise, and specialized counsel to the select specialists assigned to Organized Retail Crime (ORC).
Required Qualifications
  • 2 year degree in criminal justice OR equivalent technical certification or equivalent combination of formal training/certification and professional work experience that demonstrates the prerequisite competence to perform the duties of this position.
  • 5 years’ experience as a retail loss prevention specialist, or equivalent law enforcement experience working with investigations of multilevel criminal organizations
  • Be at least 20 years old with a valid driver’s license and authorization to drive a company vehicle (on or before his or her start date in the position)
  • Loss prevention, security, and retail industry knowledge
  • Flexibility and adaptability
  • Initiative
  • Planning and organizing
  • Self-development
  • Ability to have stress-tolerance
  • Data analysis
  • Broad organizational perspective
  • Detail orientated
  • Problem solving
  • Building relationships
  • Influence and persuasion
  • Negotiation skills
  • Written and verbal communication
  • Basic Microsoft PowerPoint skills
  • Intermediate Microsoft Word and Excel skills
  • Day trips/local travel – 20%
  • Overnight trips – 30%
  • Extended trips (up to 1 week or longer) – 10%
  • Availability to work nights, weekends, holidays, and extended hours as business needs require
  • Availability to be on call 24/7 – Weekly
Preferred Qualifications
  • Bachelor’s Degree in Administration of Justice, Criminal Justice,…
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