Rental Sales Representative

Job Description

The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company’s current lease and commercial rental accounts, as well as potential commercial rental customers. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.

• Sales & Marketing:
  • Handle sales and sales process for inbound calls as well as outbound solicitation
  • Responsible for executing the business unit’s marketing plan
  • Maintain current accurate data within the company’s marketing database
  • Maximize rate opportunities within the marketplace
  • Responsible for generating rental, lease and used vehicle sales leads
  • Maintain and expand relationships with existing customer base
  • Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
  • Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Operations & Asset Management:
  • Responsible for the overall profitability, operations and asset management of a rental location
  • Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
  • Maintain compliance with company, local, state, federal and other regulatory agencies
  • Complete understanding of marketplace conditions to maximize utilization of the rental fleet
• Customer:
  • Drive profitable revenue growth by maintaining and growing customer relationships
  • Responsible for overall satisfaction for all internal and external customers
  • Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships
• Communication:
  • Build constructive and effective relationships with internal and external customers
  • Maintain composure when addressing stressful situations
  • Clearly articulate Ryder’s product and service offerings

• On a voluntary basis and based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative as determined by Supervisor.
• Perform other duties as assigned.

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self‑motivated and self‑directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self‑driven to excel in a fast‑paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

• H.S. diploma/GED required
• One (1) year or more sales experience required

Pay Type:

Hourly

Minimum Pay Range: –

Maximum Pay Range: –

For all Full‑time positions only:
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.