Security Officer Enhanced Part Time Lobby Attendant

Allied Universal -  - Responsibilities:
Provide customer service to visitors, employees, and/or drivers by carrying out site-specific procedures, access control duties, and when appropriate, emergency response activities at the front desk location;
Monitor entry activity, verify identification and/or credentials, maintain visitor logs, and communicate with site contacts regarding arrivals, departures, and approved access;
Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and report details according to site protocols;
Answer phones, greet guests, and provide directions and general assistance while helping to support security-related policies and front desk operations;
Observe lobby and reception area activity, document relevant information, and escalate concerns to site leadership and/or emergency services when appropriate