DV Client Advocate

This is a non-degreed position that will require the employee to provide oversight of participants at the shelter. Assist with facilitating support groups within the Shelter and the community. Complete intake paperwork and service documentation for survivors of domestic violence who enter the Shelter. Comply with all nutritional Grant program Requirements that include ensuring food is available per menu, food is set out at appropriate times;

accurate documentation is completed immediately. Provide transportation for shelter participants, as needed.

In the performance of their respective task and duties, all employees are expected to conform to the following:

• Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all PRC’s Core Values.

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and vendors.
• Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.
• Ability to arrive/report to work on time and ready to work.
• Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
• Ability to work cooperatively in a group/team setting.
• Ability to show respect to others.
• Ability to take guidance and direction from supervisors.
• Ability to report to work with clean hygiene.
• Ability to adhere to company/program dress code standards.
• Ability to professionally communicate with others.
• An employee in this position must be able to react to change productively and to handle other tasks as assigned.
• All services will be provided regardless of gender or disabilities.
• Know and understand relevant Domestic and Sexual Violence Laws and Statutes and FCADV Standards as relevant to job position.
• Shift assignments will be flexible with occasional evening and weekend work required and occasional need to fill in on other shifts due to vacancies, illnesses, and vacations.
• Maintain strict confidentiality.
• Ability to prioritize and successfully complete daily activities.
• Provide for the special needs of the participants at the Shelter.
• Must learn, understand, and carry out all Domestic Violence Program Procedures.
• Know, understand, and respect participants’ rights.
• Conduct initial and ongoing safety planning with participants.
• Complete intake paperwork and service documentation for survivors of domestic violence that enter the Shelter.
• Inform participants of Crime Victim’s Compensation Assistance and complete paperwork as applicable.
• Read the Communication Log and Residents Board at the beginning of each shift.
• Communicate with off-going shift regarding participants and the facility at the beginning of each shift.
• Document activities in participant’s file according to procedural standards.
• Complete required PRC paperwork as it pertains to assigned shift and/or job duties in a timely manner.
• Provide information, referral, and counseling to survivors of domestic violence and the public, regardless of gender or disabilities.
• Assist shelter participants with the completion of service and safety plans, especially related to gender or disabilities.
• Provide transportation for shelter participants, as needed.
• Transport incoming survivors from designated safe place (i.e., police station) to Shelter.
• Provide shift coverage at the Lakeland Domestic Violence Shelter, as needed and the Sebring Shelter for emergency coverage.
• Document daily activities for your supervisor and turn in monthly.
• Provide phone crisis counseling as trained, pertaining to sexual and domestic violence callers.
• Provide support to other staff and participants with the dynamics of gender specific or disabled participants.
• Provide presentations and training within the community.
• Comply with all nutritional Grant program Requirements that include ensuring food is available per menu, food is set out at appropriate times; accurate documentation is completed immediately.
• Attend all scheduled work hours, meetings, training, and other center functions, including on-call as required.
• Facilitate support groups within the Shelter and the community as needed and complete the required…