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DV Advocate​/Lakeland​/TB

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Peace River Center
Full Time position
Listed on 2026-06-04
Job specializations:
  • Social Work
    Crisis Counselor, Mental Health
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: DV Advocate/Lakeland/903/TB

This is a non-degreed position that will require the employee to provide oversight of participants at the shelter. Assist with facilitating support groups within the Shelter and the community. Complete intake paperwork and service documentation for survivors of domestic violence who enter the Shelter. Comply with all nutritional Grant program Requirements that include ensuring food is available per menu, food is set out at appropriate times;

accurate documentation is completed immediately. Provide transportation for shelter participants, as needed.

Responsibilities
  • Adhere to all PRC policies and Code of Conduct standards and at all times exhibit PRC's Core Values.
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers, and vendors.
  • Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.
  • Arrive/report to work on time and ready to work.
  • Abide by principles of EEO compliance and maintain a workplace of dignity and respect.
  • Work cooperatively in a group/team setting.
  • Show respect to others.
  • Take guidance and direction from supervisors.
  • Report to work with clean hygiene.
  • Adhere to company/program dress code standards.
  • Communicate professionally with others.
  • React to change productively and handle other tasks as assigned.
  • Provide services regardless of gender or disabilities.
  • Maintain strict confidentiality.
  • Prioritize and successfully complete daily activities.
  • Read the Communication Log and Residents Board at the beginning of each shift.
  • Communicate with off‑going shift regarding participants and the facility at the beginning of each shift.
  • Provide information, referral, and counseling to survivors of domestic violence and the public, regardless of gender or disabilities.
  • Assist shelter participants with the completion of service and safety plans, especially related to gender or disabilities.
  • Know and understand relevant Domestic and Sexual Violence Laws and Statutes and FCADV Standards as relevant to job position.
  • Shift assignments will be flexible with occasional evening and weekend work required and occasional need to fill in on other shifts due to vacancies, illnesses, and vacations.
  • Provide for the special needs of the participants at the Shelter.
  • Learn, understand, and carry out all Domestic Violence Program Procedures.
  • Respect participants' rights.
  • Conduct initial and ongoing safety planning with participants.
  • Inform participants of Crime Victim's Compensation Assistance and complete paperwork as applicable.
  • Document activities in participant's file according to procedural standards.
  • Complete required PRC paperwork as it pertains to assigned shift and/or job duties in a timely manner.
  • Transport incoming survivors from designated safe place (i.e., police station) to Shelter.
  • Provide shift coverage at the Lakeland Domestic Violence Shelter, as needed, and the Sebring Shelter for emergency coverage.
  • Document daily activities for your supervisor and turn in monthly reports.
  • Provide phone crisis counseling as trained, pertaining to sexual and domestic violence callers.
  • Provide support to other staff and participants with the dynamics of gender specific or disabled participants.
  • Provide presentations and training within the community.
  • Attend all scheduled work hours, meetings, training, and other center functions, including on‑call as required.
  • Facilitate support groups within the Shelter and the community as needed and complete the required documentation.
  • Intervene with and redirect participants to ensure a violence‑free environment.
  • This position may be assigned additional “position duties” by a supervisor, other than those listed as consistent with business necessity. Ongoing assigned duties will be added in the form of an addendum to this job description.
Qualifications
  • Must meet the DCF state‑mandated background and screening requirements.
Education
  • High School diploma or equivalent.
Experience
  • Preferred: a minimum of one year working with individuals or families in crisis but not a requirement. Domestic Violence related preferred.
Training
  • 30 hours FCADV Core…
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