Customer Returns Specialist

Customer Returns Specialist

Be part of the team behind a world-class brand. Manpower is hiring a Customer Returns Specialist to support Acushnet Company, the organization behind iconic brands like Titleist and Foot Joy. In this role, you'll help deliver the outstanding service and quality customers expect from one of the most trusted names in golf. Your attention to detail and commitment to customer satisfaction will play an important part in ensuring returns are processed accurately, efficiently, and professionally.

If you enjoy helping customers, staying organized, and working in a fast-paced environment, this could be a great opportunity for you.

Position Details

Location:

Lakeville, MA

Pay Rate: $21/hour

Schedule:

Monday through Friday, 6:00 AM to 2:30 PM

What's In It For You?

• Competitive pay at $21 per hour
• Consistent 1st shift schedule with no nights
• Weekly pay through Manpower
• Opportunity to support a globally recognized organization
• Build valuable customer service and operations experience
• Collaborative team environment
• Be part of the team supporting the world's #1 golf ball brand

What You'll Do

• Processing customer returns, exchanges, and refunds according to company policies
• Verifying return eligibility and maintaining accurate transaction records
• Communicating with customers regarding return status, questions, and resolutions
• Investigating and resolving return-related issues with professionalism and care
• Maintaining detailed documentation and accurate records of all return activity
• Following established procedures to ensure consistency, accuracy, and compliance
• Supporting team initiatives and assisting with additional responsibilities as needed

What We're Looking For

• Strong verbal and written communication skills
• Customer-focused attitude with a commitment to delivering exceptional service
• Excellent attention to detail and organizational abilities
• Strong problem-solving skills and a proactive mindset
• Comfortable working with computers and maintaining accurate records
• Ability to manage multiple tasks and prioritize effectively
• Previous customer service, administrative, or returns processing experience is a plus

Why This Opportunity Stands Out

Acushnet Company has built a global reputation for quality, innovation, and performance. This role offers the chance to support a respected industry leader while gaining valuable experience in customer service, operations, and product support. Whether you're looking to grow your skills or take the next step in your career, this position offers an opportunity to make a meaningful impact while working with a brand recognized around the world.