Customer Service and A​/R Specialist

Customer Service & A/R Specialist

Location:

Lakeville, MN

Compensation: $22/hour

Schedule:

Full-Time, Contract-to-Hire

About Us:

We're a fast-moving, fun-loving team that keeps things casual while delivering top-notch service. Our busy office is the heartbeat of daily operations, and we're looking for a rockstar Customer Service & A/R Specialist to help us stay organized, keep clients happy, and handle the unexpected curveballs with grace (and maybe a few laughs).

• Answer 50–100 phone calls daily and greet walk-in customers with a friendly, can-do attitude
• Schedule service calls and appointments with attention to detail (sometimes well in advance!)
• Respond to billing questions and customer inquiries professionally and patiently
• Process accounts receivable, apply cash receipts, and handle heavy data entry
• Collect details for field estimates (names, addresses, job info, etc.)
• Print necessary forms, send quotes, and provide support to field technicians
• Tackle a range of general office duties — no two days are the same!

• Excellent phone and customer service skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Strong attention to detail, especially for billing and data entry tasks
• Ability to juggle multiple priorities and stay calm under pressure
• A good sense of humor and a thick skin — this job keeps it real!
• Comfortable sitting, standing, bending, and occasionally lifting up to 20 lbs

• $22/hour compensation
• Full-time schedule with contract-to-hire potential
• A casual, high-energy office culture with lots of personality
• A supportive, close-knit team that works hard and has fun doing it