On-Call Universal Banker

Battle Bank is a national bank dedicated to helping savvy consumers rid themselves of their existing banking institutions that continue to offer little to no value in their financial relationships. The bank’s mission isto revolutionize banking, as we believe clients deserve intuitive banking, high yields, access to precious metals and global markets and premium service. Battle Bank, N.A. is seeking a friendly, customer-focused, and detail-oriented individual to join the team as an On-Call Universal Banker.

An On-Call Universal Banker provides flexible, as-needed banking support to customers, branches, and internal teams. This role ensures continuity of service during peak periods, staff absences, or special projects, while maintaining high standards of customer service, compliance, and accuracy.

The On-Call Universal Banker will report directly to the Community Bank Manager as a member of the Banking Operations team. This is a part-time position with starting hourly pay between $18-$22 depending on experience.

• Assist customers with routine banking transactions (deposits, withdrawals, transfers, payments)
• Open and service customer accounts in compliance with bank policies and regulations
• Respond to customer inquiries regarding products, services, and account issues
• Support branch operations during high-volume periods or employee absences
• Follow all security, compliance, and risk management procedures
• Accurately document transactions and maintain confidential customer information
• Identify customer needs and refer appropriate banking products or services
• Collaborate with branch staff and management to ensure smooth operations

• Customer-focused mindset
• Cash handling and transaction accuracy
• Problem-solving and multitasking
• Time management and reliability
• Knowledge of banking software and systems (training typically provided)

• Strong communication and interpersonal skills
• Attention to detail and high level of accuracy
• Ability to adapt quickly to different branches, systems, or schedules
• Basic knowledge of banking products, cash handling, and financial regulations

• High school diploma or equivalent (associate or bachelor’s degree preferred)
• Prior banking, financial services, or customer service experience preferred

Read and comprehend simple instructions, short correspondence, and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients and other employees. Fluency in English (spoken and written) is required for effective communication in this role.

This position requires regular attendance in our bank branch located in Upsala, MN on an as-needed basis. Hours will vary based on business needs. Must be comfortable working flexible or variable hours on short notice. The noise level in the work environment is usually moderate. The work environment is fast-paced, and heavily reliant on technology.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for extended periods of time. The employee is frequently required to talk, hear and use hands to execute tasks. The employee is occasionally required to stand and move around for work.

The employee must be able to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Battle Bank, N.A. is an equal opportunity employer and will make all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, pregnancy, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status or other protected status, in accordance with federal, state and local laws.

We are looking for direct candidate applications only. Please no recruiters or agencies.