Social Services Coordinator

Southview Acres Healthcare Center

West St. Paul, MN

Position Type: Full-Time

Schedule: Day Shift (Monday–Friday, occasional flexibility as needed)

Southview Acres Healthcare Center is a long-term care community in St. Paul dedicated to providing compassionate, resident-centered care in a respectful and supportive environment. We value teamwork, dignity, and advocacy for the residents and families we serve.

The Social Services Designee plays a vital role in supporting the emotional, psychosocial, and practical needs of residents and their families. This position works collaboratively with the interdisciplinary care team to ensure residents’ rights, quality of life, and successful adjustment to the facility.

• Conduct psychosocial assessments and develop individualized care plans
• Assist residents and families with admission, adjustment, and discharge planning
• Provide counseling, emotional support, and crisis intervention as needed
• Advocate for resident rights and ensure compliance with state and federal regulations
• Coordinate with families, community agencies, and external resources
• Assist with advance directives, care conferences, and resident/family meetings
• Maintain accurate and timely documentation in accordance with facility policy
• Participate in interdisciplinary team meetings and care plan conferences
• Support grievance resolution and address psychosocial concerns

• Bachelor’s degree in Social Work or a related human services field preferred but not required
• Minimum qualifications to serve as a Social Services Designee under Minnesota and federal regulations required
• Experience in long-term care or healthcare setting strongly preferred
• Knowledge of Medicare/Medicaid, resident rights, and discharge planning
• Strong communication, organization, and advocacy skills
• Ability to work independently and as part of a multidisciplinary team

• Competitive pay based on experience
• Medical, dental, and vision insurance
• Paid time off and holiday pay
• Retirement plan options
• Supportive leadership and team-oriented environment
• Opportunities for professional growth

Southview Acres Healthcare Center is an Equal Opportunity Employer.

We value diversity and are committed to creating an inclusive workplace for all employees.