Support Engineer End User Computing

Business Unit Overview

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company’s portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape‑Nuts® and Malt‑O‑Meal® cereal, and Peter Pan® peanut butter, as well as Nutrish®, Kibbles ‘n Bits® and 9

Lives® dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea:
To make lives better by making delicious food accessible for all. For more information about our brands, visit  and follow us on Linked In and Facebook for the latest news.

At Post Consumer Brands, we’ve spent generations showing up for families, starting with breakfast, the most important meal of the day. Our cereals have become a trusted part of daily routines, helping spark conversations, fuel busy mornings, and create everyday moments that bring families closer together, including their furry four‑legged family members, who have recently become a part of our story.

As families have evolved, so have we. What began at the breakfast table has expanded into snacks, peanut butter, and pet food, because caring for a family means feeding every part of it. With the addition of several iconic pet brands, we’ve extended our purpose: to make high‑quality, accessible food for everyone under the same roof.

This phase is still new, and that’s what makes it exciting. As we continue to grow across grocery and pet, we’re looking for people who care about good food, thoughtful work, and the kind of impact that stretches from store shelves to kitchen tables, and food bowls, across the country.

Post Consumer Brands corporate headquarters in Lakeville, Minnesota, is about 20 miles south of Minneapolis and St. Paul, Lakeville has all the benefits of smaller town living with access to everything a large metropolitan area has to offer. Join more than 400 team members collaborating on the two‑building campus to help put breakfast on the tables of millions of consumers in North America.

The Support Engineer End User Computing plays a critical role in providing hands‑on technical support for end‑user computing (EUC), audio‑visual/Microsoft Teams Room (MTR) meeting systems, corporate IT services, and white glove executive support in a dynamic office environment. This position focuses on resolving technical issues from a priority queue, collaborating with internal IT teams (Infrastructure, Security, Workforce Productivity, and Application Delivery), and partnering with the parent company, business units, and plant locations to deliver end‑user computing solutions that align with organizational strategy and cross‑team needs.

The role ensures seamless technology experiences, enhances productivity, and fosters a culture of service excellence and innovation.

• Actively resolve technical issues from a priority queue, addressing end‑user computing needs in a timely and professional manner.
• Provide responsive support for complex desktops, laptops, iPads, mobile devices, phones, printers, and peripherals in a corporate office and remote environment. While ensuring a solution and strategy that will integrate at the plants.
• Troubleshoot and resolve conferencing system issues, including Microsoft Teams Rooms, Polycom systems, projectors, and digital displays, ensuring meeting room readiness and reliability.
• Must have the ability to troubleshoot complex computing issues.
• Maintain a strong customer service focus, delivering updates to users and ensuring issues are resolved to their satisfaction.

• Configure, deploy, and maintain endpoint devices, ensuring compliance with corporate security standards through tools such as Lansweeper, Intune, or Manage Engine.
• Manage the setup, maintenance, and optimization of conference room equipment in meeting rooms to support video conferencing, presentations, and hybrid work environments, for multiple sites.
• Define, implement and improve the end user…