IT Senior Business System Analyst – Manufacturing; MES

IT Senior Business System Analyst
- Manufacturing

Big company opportunity. Small company attitude. Discover just right.

Join Post Consumer Brands as an IT Senior Business System Analyst (BSA) and help shape the future of our manufacturing and supply chain operations. This is your chance to:

• Do work that matters
  - Support the systems that help make delicious food accessible for all and keep beloved brands on shelves for families and their pets.
• Enjoy the best of both worlds
  - Work in an environment that combines big company resources and stability with a welcoming, small‑company culture where you feel your impact.
• Partner across the business
  - Collaborate daily with Operations, Quality, Supply Chain, and Engineering to solve real business problems on the plant floor.
• Grow as a dual expert
  - Deepen your understanding of both manufacturing operations and the technologies that power them, becoming a true bridge between business and IT.
• Join an inclusive, values‑driven team
  - Be part of a diverse and inclusive environment that encourages different perspectives and supports you in doing your best work.
• Hybrid flexibility – Onsite 3 days a week, remote 2 days.

In this critical role, you'll be the IT ambassador for manufacturing, owning and optimizing key applications that keep our plants running safely, efficiently, and compliantly. You'll blend business insight with technical expertise to improve processes, expand system capabilities, and drive continuous improvement across our manufacturing application landscape.

Key Responsibilities

• Optimize software applications by leveraging your understanding of manufacturing processes and plant operations to enhance performance, reliability, and user experience.
• Engage with business partners in Operations, Quality, Supply Chain, and Engineering to understand their needs and translate them into effective system solutions.
• Lead requirements and process design
  - Facilitate workshops, document current and future state processes, and identify technology‑driven improvement opportunities.
• Create clear documentation including functional specifications, system design documents, and user stories that guide technical delivery.
• Configure and enhance systems
  - Define, document, and implement configuration changes aligned with business requirements, standards, and best practices.
• Own the application roadmap
  - Identify capability gaps and technical debt, then refine roadmaps based on technology trends, business priorities, and user feedback.
• Support projects by helping define scope, schedules, resource needs, and budget requirements for initiatives impacting manufacturing and supply chain systems.
• Coordinate testing
  - Develop and maintain test scenarios, scripts, and data to validate configuration, integrations, and system performance.
• Provide advanced support
  - Manage escalated issues, perform root cause analysis, and coordinate cross‑functional efforts to resolve complex system problems.

Qualifications

What We're Looking For

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience as a Business Systems Analyst supporting manufacturing systems in a CPG or similar large‑scale production environment.
• Experience providing application support within a large, complex enterprise landscape.
• Strong analytical and problem‑solving skills, with experience gathering, organizing, interpreting, and presenting complex data to support decisions and process improvements.
• Proven ability to thrive in a fast‑paced, dynamic environment, managing multiple priorities and changing requirements.
• Excellent collaboration and communication skills, with a track record of working effectively with technical teams, plant operations, engineering, and leadership stakeholders.

Preferred Experience

• Hands‑on experience with systems that support manufacturing and supply chain operations, ideally in the Consumer Packaged Goods (CPG) industry.
• Deep expertise with Manufacturing Execution Systems (MES) and how they integrate with plant automation/PLC environments and ERP platforms.
• Working knowledge of related technologies and tools such as SCADA, ERP, and business…