Tech Training Developer

Join us at Entrust

At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

As a Technical Trainer Developer, this individual will be responsible for designing, developing and delivering technical courses to internal and external customers. Training assignments will include providing instruction and developing training curriculum for both hardware and software products and solutions. This position is on-site at our Global Headquarters in Shakopee, MN.

• Perform audience needs analysis to design and develop effective and appropriate course curriculum that meets user and field service requirements within the given product release schedule
• Research product information from subject matter experts (engineering, service, manufacturing, etc.) and hands-on learning to develop training materials for operators, administrator, and maintenance courses
• Conduct training classes utilizing approved training curriculum and department policies and procedures
• Instruct participants using an appropriate mix of media and methods including, but not limited to, classroom presentations, skill practice activities, web-conferencing, and multimedia self-study
• Conduct follow up evaluations to determine effectiveness of course materials and delivery

• Associates degree in technical discipline and/or equivalent education and minimum of 3 years of relevant experience
• 1 or more years of experience developing and delivering technical training courses
• Proficiency with application tools such as PowerPoint, Word, Articulate, Solid Works, Creative Cloud, etc.
• 1 or more years of experience interfacing with internal and external customers and managing projects
• Strong understanding of software principles and techniques
• Must possess excellent communication, teamwork, and organizational skills
• Ability to travel, with some international travel required
• Must have unrestricted work authorization for US

• Bachelor's degree in education, computer science, or related field
• Experience/knowledge of card personalization industry
• Experience supporting Entrust products and solutions
• Multimedia training development experience
• Multi-lingual capability

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities.

How do we do all of this? Together.

• Career Growth:
  Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility:
  Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration:
  
  Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together.

NO AGENCIES, NO RELOCATION

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Compensation Range:
The anticipated starting base pay for this position is: $74,456-$109,203 per year (in…