Network and IT Integration Engineer - Customer Projects

Travel:
Up to 25–50%, depending on project requirements About Superior Access Solutions:

Superior Access Solutions (SAS) is a full-service system integration and equipment reseller serving commercial and federal customers throughout the United States. We design, deploy, and support advanced networking, communications, transmission, cybersecurity, and integrated technology solutions that enable mission-critical operations. Our customers rely on us to deliver dependable, secure, and scalable solutions across a wide range of industries and government environments.

We are seeking a highly motivated and technically skilled Network and IT Integration Engineer – Customer Projects to join our growing engineering team. This position would provide an opportunity to work on a diverse portfolio of customer projects involving a broad range of networking, cybersecurity, communications, and IT technologies.

Unlike a traditional IT support role, this position combines hands‑on engineering, project implementation, customer engagement, technical documentation, and system integration responsibilities. The successful candidate would play a key role in delivering technology solutions from initial planning and design through installation, testing, customer acceptance, and long‑term support.

In addition to supporting customer projects, this role would assist with maintaining and enhancing SAS's internal IT infrastructure and cybersecurity environment. During the initial phase of employment, the engineer would have significant involvement in supporting SAS's NIST 800‑171 and CMMC‑compliant environment. As those initiatives mature, the position would transition to primarily supporting customer integration projects while continuing to provide technical expertise for internal systems and compliance efforts.

As a Network and IT Integration Engineer – Customer Projects
, you would work directly with customers, vendors, project managers, and fellow engineers to deploy and support complex technology solutions.

• Designing, configuring, integrating, testing, and supporting customer technology solutions.
• Installing and troubleshooting enterprise networking equipment, servers, virtualization platforms, wireless systems, cybersecurity tools, and supporting infrastructure.
• Participating in customer site surveys, technical demonstrations, installations, acceptance testing, and training activities.
• Managing project schedules, technical deliverables, and customer communications throughout the project lifecycle.
• Creating and maintaining technical documentation, including network diagrams, system architecture drawings, rack elevations, test plans, bills of materials, inventories, user guides, and project reports.
• Supporting cybersecurity deliverables, including vulnerability assessments, system hardening, compliance documentation, monitoring, patch management, backup management, and security‑related reporting.
• Assisting the sales team with technical presentations, demonstrations, proposals, RFIs, and RFP responses.
• Providing post‑installation technical support and troubleshooting assistance to customers.
• Supporting internal IT infrastructure, including networking, servers, virtualization platforms, cloud services, security systems, and endpoint devices.

This role provides exposure to a wide range of technologies, including:

• Enterprise routing and switching
• Wireless networking and secure access technologies
• Palo Alto firewalls and VPN solutions
• Microsoft 365 and GCC High environments
• Active Directory, DNS, DHCP, and Group Policy
• Windows and Linux servers
• VMware vSphere, ESXi, and virtualization technologies
• Net App storage solutions
• Network monitoring and management systems
• Cybersecurity and compliance frameworks
• Fiber optic transport systems
• Video and audio distribution systems
• Physical security and access control systems

The ideal candidate is a self‑starter who enjoys solving technical challenges, learning new technologies, and working directly with customers. This individual should be comfortable managing multiple projects simultaneously while…