IT Support Team Lead – Salesforce & SQL
Job in
Lakeville, Dakota County, Minnesota, 55044, USA
Listed on 2026-08-22
Listing for:
andersen
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
Andersen Corporation is seeking a Supervisor for Level 1 Technical Support Analysts who resolve L2 tickets for Salesforce, iOS, Qlik and SQL applications, ensuring timely resolutions and an excellent customer experience. You will coach direct reports, monitor SLAs, and foster improvements across knowledge articles and standard work.
You will also manage workforce planning for multi-channel coverage, including after-hours and incident response, coordinating with IT peers and business stakeholders
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