Help Desk Technician II — Rapid-Response IT Support
Listed on 2026-09-24
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
IDEMIA Public Security, a division of IDEMIA Group, specializes in biometric-based security solutions supporting public and private sectors. The role focuses on handling customer technical support requests, logging cases in Salesforce, and ensuring timely resolutions across phone, email, and chat channels.
Ideal candidates will bring strong organizational and communication skills, experience with Microsoft Office and Salesforce, and a proactive, customer-centric approach to meet SLAs in a
We are currently recruiting a Help Desk Technician II — Rapid-Response IT Support for our team in MN, United States.
The Help Desk Technician II — Rapid-Response IT Support role at IDEMIA Public Security is now open for applications in MN, United States.
Join us at IDEMIA Public Security as our next Help Desk Technician II — Rapid-Response IT Support in MN, United States.
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