Guest Services Manager

Responsibilities

• Bookkeeping tasks, including handling receipts and cash management.
• Assist the Senior Guest Services Manager with front‑end operations such as guest services, self‑check‑outs, regular check‑outs, bagging area, parcel pickup, cart room, click‑and‑collect, and parking lot areas.

• 10% employee discount on grocery items, with additional franchise‑specific discounts at company‑owned locations.
• Daily Pay: get paid daily if desired.
• Paid Time Off (PTO) and vacation.
• Paid floating holidays with time‑and‑a‑half pay for company‑recognized holidays.
• Sunday premium pay: an extra $1 per hour on Sundays (subject to exclusions).
• Paid military leave.
• Employee recognition programs with monetary rewards.
• Employee health & wellness programs, challenges, and resources.
• Employee Assistance Program (EAP) with unlimited phone access to legal, financial, and work‑life services and up to five free in‑person counseling sessions per year.
• Access to a national discount marketplace for travel, electronics, insurance, entertainment, and more.
• Tools, resources, and opportunities for career growth and development.
• 401(k) plan with up to 20% match on the first 5% contributed.
• Participation in the Employee Stock Ownership Program (ESOP).
• Education benefits including tuition discounts and scholarship programs.
• Additional voluntary benefits such as vision, accident, and critical illness insurance.
• Medical, dental, health savings account (HSA), flexible spending account (FSA), tuition reimbursement, adoption reimbursement, paid family caregiver leave, term life insurance, accidental death & dismemberment insurance, short‑term & long‑term disability insurance.

• Must be at least 18 years of age.
• Previous retail/customer service experience preferred.

USD $17.00 - USD $24.00 per hour.

We are an EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities, are encouraged to apply.