Greeter, Retail

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title:

Greeter

Department:
General

FLSA:
Hourly

Revision Date: 07/2026

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

Our Greeters set the tone for the entire shopping experience the moment a customer walks through the door. In this role, you'll be the first friendly face customers see, ready with a warm welcome, a prepared cart, and a genuine desire to make their visit a great one. If you are personable, attentive, and take pride in making people feel welcome, we'd love to have you on our team.

• Greet every customer with a smile as they enter the store, learning their names and making each interaction warm and welcoming
• Ready carts for customers as they enter the store
• Check receipts of customers who set off electronic devices when exiting the store
• Note and pass along customer suggestions or requests and perform other tasks to enhance the shopping experience
• Answer the telephone promptly and provide friendly, helpful service to customers who call
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

• Solve practical problems and interpret instructions across a variety of situations
• Perform arithmetic calculations involving fractions, decimals, and percentages
• Guide customers and provide clear, helpful direction in a friendly and professional manner
• Communicate effectively with customers and team members to support a positive store environment

Accountable and

Reports to:

Store Director;
Store Manager;
Assistant Managers of Store Operations, Perishables, and Health Wellness Home;
Service Managers

No education requirement; six months or less of related work experience preferred

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

This role is performed in a store environment where you will be on your feet throughout your shift. You will have occasional exposure to equipment movement hazards and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

The anticipated hourly starting wage for this position is $13.00 to $16.25 depending on experience. For information on company benefits visit Benefits | Hy-Vee.

Employment is contingent upon the successful completion of a pre employment drug screen.