House Supervisor, Social Work

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Hermantown, MN, US

This is a crisis group home which is a short‑term, highly supportive residential setting designed for children, teens, or adults who are experiencing an emotional, behavioral, or other crisis. The goal is stabilization — not long‑term placement — so the person can return home or move to a more appropriate setting once the individual has stabilized and a plan is in place.

The individuals we support in this setting are often highly behavioral, may be violent at times, display verbal aggression, and may elope. It is imperative that employees follow our training, policies, and care plans to support individuals with these unique needs.

House Supervisors oversee the support and supervision of individuals who have developmental, mental health, or physical disabilities. They manage the employees assigned to their site and are responsible for overall household maintenance.

• Has a passion for helping others.
• Has management/leadership experience.
• Is comfortable with independent decision making and problem solving.
• Displays the qualities of the company’s core values including service excellence, client‑centered care, nurturing relationships, ownership, value in every voice, and authenticity.

House Supervisors get the opportunity to teach new Direct Support Professionals how to be successful in this field! In this position, employees enjoy a variety of work including management, care and supervision for individuals in our homes, training, and administrative work. House Supervisors go home every single day knowing not only that they make a difference in individuals’ lives, but also employees’ lives as well!

• Supervise day‑to‑day operations at the site, ensuring DSPs deliver services according to policies and procedures.
• Directly supervise and participate in the orientation and training of Direct Support Professionals.
• Directly supervise the prudent spending and documentation of financial resources, including general budgets, payroll budgets, program accounts and petty cash accounts.
• Maintain all individual records and on‑site Synova Group/Genesis Group Homes’ records, periodically audit records to ensure compliance.
• Develop and demonstrate person‑centered and therapeutic working relationships with individuals, staff, families and friends, management, and other agency personnel.
• Make, provide transportation to, and attend medical, dental, specialist, psychiatric, and psychological appointments.
• Assist individuals according to the SP and SPA with daily routines including, but not limited to, household tasks, cooking and eating, individual self‑care, socializing, use of leisure time, health and safety, money management and behavior management.

• Be 18 years or older, with a high school diploma or its equivalent.
• Three years of experience delivering services to persons with disabilities.
• Six months of service in a DSPIII position or six months of supervisory experience.
• Possess a valid driver’s license, have access to an insured vehicle, have a clean driving record, and must pass a DHS background study.
• Exhibit basic computer skills to be successful in this position.

The House Supervisor is subject to flexible hours, including split shifts, varied days and times, including mornings, evenings, weekends, and overnights, depending on coverage needs of the site. This position will be cross‑trained at other sites and expected to cover shifts as necessary. It includes a weekend on‑call rotation with other site(s). The position will travel regularly into the community and work in a variety of settings both inside and outside the site and throughout the community.

The House Supervisor is subject to frequent interruptions, crisis management, and imposed deadlines. This person sits, walks, bends, lifts, reaches, and moves intermittently during working hours.

This person is subject to frequent problem‑solving…