Administrative Assistant – Lakewood Center

Pacific Retail Capital Partners (PRCP) is a fully integrated, entrepreneurial retail real estate firm with deep expertise across investment, development, management, marketing, and leasing. Drawing on decades of experience with major national shopping center owners, our team delivers top-tier service and a strategic, results-driven approach to evolving retail for the next generation. We operate nationally, particularly in large regional malls, while this role is based in Lakewood, CA
, at Lakewood Center
. Guided by our five Core Values, PRCP is a people-first, community-focused organization committed to creating a unique vision for each property and exceeding expectations for our investors, retailers, consumers, and employees.

As the Administrative Assistant
, you will support the shopping center management team in achieving ownership objectives by providing high-quality administrative support, coordinating daily office operations, and ensuring efficient cross-departmental communication. You will report directly to the General Manager and play a key role in retail property management, tenant coordination, office administration, and operational support within a fast-paced commercial real estate environment.

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation of $25-$30 per hour, depending on experience, with an annual discretionary bonus, and an extensive benefits package, including:

• Comprehensive health coverage:
  Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security:
  Life and disability insurance for added protection
• Flexible financial options:
  Health savings and flexible spending accounts offered
• Well-being and work-life balance:
  Paid time off and holidays

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

• Associate’s degree required;
  Bachelor’s degree preferred in Business Administration or related field.
• Minimum 3+ years of administrative assistant or office coordinator experience, preferably in retail property management, commercial real estate, or shopping center operations.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with accounts payable, invoicing, and property management systems such as MRI preferred.
• Solid written and verbal communication skills with the ability to support tenant relations, customer service, and executive-level correspondence in a fast-paced environment.
• Highly organized, detail-oriented, and adaptable with solid time management, multitasking, and problem-solving skills to support daily operations and office administration.

• Greet, welcome, and direct visitors appropriately.
• Answer and direct incoming calls and inquiries.
• Maintain employee, department, and tenant directories.
• Operate the telecommunication system by following the manufacturer’s instructions for house phone and console operation.
• Maintain comprehensive knowledge of shopping center stores, business hours, and other relevant property information.
• Assist in maintaining schedules of office team personnel and common area activities.
• Receive and log mail, deliveries, documents, and checks, and distribute them to the appropriate parties.
• Maintain a safe and clean reception area by complying with procedures, rules, and regulations.
• Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

• Support various departments with office-related tasks, including but not limited to data entry, website updates, sales collection, retailer communications, and operational notifications.
• Assist in the preparation of contracts/agreements, renewals, and amendments for Local Leasing tenants.
• Coordinate the tenant sales process, including…