Client Experience Coordinator

DISCLAIMER: PLEASE DO NOT APPLY IF NOT LIVING on Oahu. We are not considering paying for relocation expenses for applicants currently residing outside of Oahu.

Job Overview

The System center is looking for a Client Experience Coordinator to serve as the first point of contact for our customers, visitors, vendors, and team members while helping maintain a professional, welcoming, and organized office and showroom.

This position combines customer service, front desk coordination, showroom management, and administrative support. The ideal candidate is highly organized, friendly, professional, technologically proficient, and comfortable managing multiple priorities in a fast-paced environment.

Responsibilities

• Open and close the office and showroom each business day.
• Greet and assist customers, vendors, visitors, and team members.
• Answer and direct incoming phone calls and general communications.
• Assist walk-in customers with general product questions, orders, and basic documentation.
• Maintain a professional, organized, and customer-ready office and showroom.
• Manage the organization and inventory of the company sample library.
• Monitor and maintain office, showroom, hospitality, and general supplies.
• Receive, sort, and distribute mail, packages, samples, and deliveries.
• Coordinate meeting rooms, catering, refreshments, and hospitality needs.
• Support company meetings, trainings, employee events, and customer events.
• Coordinate routine cleaning, facility, and office service needs.
• Assist with documents, correspondence, spreadsheets, scheduling, records, and special projects.
• Maintain and document procedures for recurring front desk and administrative responsibilities.
• Cross-train designated team members to provide front desk and phone coverage when needed.

We’re Looking for Someone With:

• Exceptional organizational skills and attention to detail.
• A professional, friendly, and welcoming demeanor.
• Excellent customer service and communication skills.
• Strong Microsoft Office and general computer skills.
• Ability to prioritize, multitask, and adjust as business needs change.
• Ability to work independently, take initiative, and follow through.
• Strong judgment, discretion, and professionalism.
• Dependability and punctuality.
• Previous customer service, receptionist, administrative, hospitality, retail, or sales support experience preferred.
• Experience supporting management or executives is a plus.
• Commercial furniture, interior design, architecture, construction, or related industry experience is a plus.

Job Type:

Full-time

Pay:

$20.00 – $24.00 per hour

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location:

Schedule:

• 8-hour shift

The System center is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.