Administrative Assistant; Transportation

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Administrative Assistant (Transportation)

• Position Type:
  Administrative Support Staff/ Administrative Assistant
• Date Posted: 9/14/2026
• Closing Date: 9/27/2026

Job Title: Administrative Assistant, Transportation

Pay Program: Support Staff, Non-Exempt

Pay Range: Range 12 ($23.54 - $26.17)

Work Year
:
Year-Round

Reports to
:
Transportation Coordinator

Summary

Operating under the direction of the Transportation Coordinator, this position provides front-line customer service, family support, and operational coordination to ensure the safe and efficient delivery of student transportation services. This role serves as the first point of contact for staff, families, contractors, and community partners while managing data, compliance reporting, and certification processes. The position requires strong organizational skills, attention to detail, and professionalism in handling sensitive information.

Job Responsibility Description

Front Office Operations and Customer Service

• Serve as the primary point of contact for the Transportation Department front office.
• Manage daily workflow, including mail, scheduling, and department messaging.
• Triage and respond to inquiries, requests, and emergent issues; route and relay information to appropriate staff.

Family and Student Transportation Support

• Assist parents and guardians with transportation services and mileage reimbursement processes.
• Determine student eligibility for transportation reimbursements, including McKinney-Vento qualifications.
• Track and maintain data such as transportation schedules, student attendance, and mileage reimbursements using district systems.

Vendor and Driver Certification Support

• Serve as the first point of contact for vendor and contractor partners, including Student Transportation of America (STA), Millennium Services, Avila Care, and Mesa County/DHS.
• Address daily operational issues such as bus or equipment problems, billing questions, crisis/security notifications, and driver or student concerns.
• Coordinate the District's Small Vehicle Certification process, including training for new drivers and annual mass testing for current drivers.
• Maintain and update the driver database with qualifications, test results, contact information, and reporting requirements.

Reporting and Financial Support

• Provide data and reporting information in collaboration with Coordinator and Finance Department Staff
• Request and compile reports from STA and other partners to complete the CDE 40 Report and meet compliance requirements.
• Assist with purchase and supply orders as needed.

Other Duties

• Additional tasks, duties, and responsibilities may be assigned as needed/requested.

Education and Experience

Acceptable demonstration of acceptable education and/or experience will be at the sole discretion of the District.

• High school diploma or equivalent required.
• Two years' experience in an office management or an administrative assistant position required.
• Prior school district experience preferred.

Licenses, Registrations or Certifications

• Criminal background check required for hire

Knowledge,

Skills and Abilities

• Ability to be adaptable and flexible with collaborative critical thinking and problem-solving capabilities
• Clear and effective written and verbal communication skills
• Strong customer service skills, with the ability to provide support in a professional and approachable manner
• Commitment to handling sensitive and confidential information with the highest ethical standards
• Strong interpersonal skills to collaborate with staff and various stakeholders
• Ability to lead, communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds
• Ability to follow applicable federal, state, local laws and Board of Education policies, in addition to building and department procedures
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator
• Well-developed knowledge base of transportation and other operational services
• Exceptional customer service, collaborative…