L&D Partner, PM & WPM

JLL empowers you to shape a brighter way
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

AI is transforming how work gets done across Property Management (PM) and Workplace Management (WPM), and REMS is investing in a dedicated L&D partner to turn that shift into practical, measurable upskilling and reskilling for its people. Embedded with engineers, account directors and business leaders across PM and WPM to build the tailored learning approach these two business lines need. Working closely with the REMS Senior Learning Partner, People Partners (PPs) / PXPs and Talent & Development (T&D) Product Leads, you will scope, design and deliver targeted upskilling that is anchored in what PM and WPM actually need to remain sustainable and competitive as AI adoption accelerates.

At JLL, you'll help shape how work gets done, for our people, our clients, and the industry we lead. AI is changing careers faster than ever, and we're building a skills-first path through that change, not just reacting to it. Our Learning & Development team sits at the centre of that shift: we're the team JLL is counting on to help thousands of PM and WPM employees adapt, grow, and thrive over the next few years.

If you've already made AI-enabled tools part of how you design and deliver learning, you'll fit right in here, we see AI as an amplifier for what you bring, not a replacement for it. This is a chance to do career-defining L&D work, build skills that stay relevant as the future of work keeps changing, and help JLL's people move forward with confidence through intentional and strategic upskilling and reskilling initiatives.

You'll bring agility and resilience, comfort moving with change rather than waiting for it to settle. You're AI- and digital-literate, and you've already put AI-enabled tools to work in how you design and deliver learning. You think critically and analytically, and you know how to turn that thinking into a case others can act on. You collaborate naturally, influence without needing formal authority, consult rather than dictate, and you know how to drive change through people, not just process.

PM and WPM business leaders, engineers and account directors; PPs / PXPs; T&D Product Leads; REMS Senior Learning Partner; peers across the on-account and platform L&D team.

REMS Senior Learning Partner.

You will be part of a highly collaborative team and be working in a fungible pool with the wider REMS L&D team as priorities dictate.

• Scope skills needs across PM and WPM: act as the primary point of contact for PM and WPM business leaders to diagnose where AI and technology change are reshaping roles and identify the specific skills each area needs to build to stay sustainable and competitive.

• Understand and anchor to PM and WPM priorities: build a working knowledge of each business area’s goals, pressures and definition of success, and use that understanding to make learning relevant – framing every intervention in the language of the business problem it solves, not just the skill it teaches.

• Own PM integration into the REMS L&D curriculum: lead the learning side of PM joining the wider Workplace…