Client Service Coordinator

Overview

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Client Service Coordinator/Front Desk Host! Help keep the party going at our Lakewood, CO barbershop.

• The base compensation for the role is $16 per hour
  , with the ability to earn up to 30% on all retail products sold weekly
• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

Join us and help make every day a great one!

Our Client Service Coordinators are far more than just a front desk host. This position is a multi-faceted role where you're responsible for supporting the daily needs of our technical team and clients. This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible.

As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

At Floyd's 99 Barbershop in Lakewood, we're all about creating exceptional experiences for clients and employees alike. We provide extensive grooming services that bring clients' visions to life and empower them to let their beauty shine! The goal is to exceed client expectations, and our team is constantly developing their skills and learning new strategies for performing exceptional work. We don't offer jobs;

we provide vibrant career paths for creative, client-centered professionals to expand and thrive. If you're ready to invest in your future and make your mark on the community, apply now!

At Floyd's, we're more than a barbershop—we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!