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Senior Customer Support & Escalation Leader
Job in
Lakewood, Jefferson County, Colorado, USA
Listed on 2026-07-31
Listing for:
Mesa Labs, Inc.
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Mesa Labs, Inc. is seeking a Manager, Customer Support to lead the end-to-end complaint and escalation response system. You will work with Sales, Quality, Operations, and Product to drive issue resolution, reduce recurrence, and improve the customer experience.
The role requires 5–8 years in customer support and 2–3 years in a leadership position, with a Bachelor's degree. Competitive benefits and a focus on accountability and customer advocacy are offered.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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