Admissions Counselor

Title: Admissions Counselor

Position Type: Professional Tech Full time

College: Red Rocks Community College

Division: Student Affairs

Department: RRCC Admissions

Campus: RRCC Lakewood Campus

Location: Lakewood

Salary Range: $54,925 to $60,417 annually

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values:
Learning, Collaboration, Community, Belonging, and Empowerment. RRCC seeks applicants who understand and have first‑hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.

This Admissions Counselor provides administrative and program support for admissions and recruitment. Administrative support includes processing documents, responding to inquiries, troubleshooting student registration issues, and directing students to other appropriate college departments. The Admissions Counselor is also responsible for working in the RRCC call center answering calls from prospective students, students, faculty, staff, and community members. Recruitment activities include substantial face‑to‑face and one‑to‑one contact with diverse individuals.

This position is responsible for conducting outreach efforts in the Red Rocks Community College service area, primarily the Denver metro area, providing families and prospective students with accurate and timely information, and helping throughout the admissions process.

The Admissions office is open Monday through Thursday, 8:00 A.M to 6:00 P.M and Friday 9:00 A.M to 4:00 P.M. This position will work 8:45 A.M to 6:00 PM. Monday
-Thursday and 8:00 A.M – 4:00 P.M on Friday. Additional hours may be required to cover recruitment events, extended hours, and other campus events that fall outside of normal business hours on evenings and weekends. Attendance at various off campus events and some travel may be required. May require work at both campuses. May require travel between campuses.

A successful candidate possesses strong communication and interpersonal skills, and is at ease with the following:

• Student Centeredness:
  Places the student at the center of their work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that they do.
• Relationship Building:
  Fosters and sustains robust connections, internally and externally, to effectively collaborate in providing support for all students.
• Planning and Prioritization:
  Organizes work, sets priorities, and determines resource requirements. Coordinates with others in response to multiple competing demands to ensure work is completed in a timely manner. Readily readjusts priorities to respond to pressing and changing demands.

• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office with the ability to maintain databases and generate reports.
• Ability to make public presentations and communicate to an audience.
• Ability to professionally represent the college.

• An associate degree from an accredited institution AND two years’ relevant experience OR a bachelor’s degree from an accredited institution.
• Two years’ experience in customer service and/or sales.
• Demonstrated commitment to working with diverse communities and supporting individuals from diverse populations, which may include but are not limited to, racial, ethnic, and gender backgrounds that are underrepresented.

• Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs.
• This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
• The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
• Cognitive demands include comparing, copying,…