Fraud Analyst

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• Supplemental Benefits (Cigna—Accidental Injury, Critical Illness, & Hospital Care)
• Flexible Spending Accounts (Dependent & Health)
• Employer Paid Life Insurance, Disability Insurance & Employee Assistance Program
• Retirement Savings Program with Employer Match (401K)
• Generous PTO Policy/Holidays
• Credit Union Membership & Discounts
• Free Parking

Applicants have rights under Federal Employment Laws. Please click the links below to view the posters.

Fraud Analyst
- Remote / Colorado Applicants only

Salary range: $52,000 to $60,000 annually

The Fraud Analyst independently reviews and investigates suspected fraudulent activities of our credit union partners. This position will use various monitoring systems and reports to identify suspected fraudulent or suspicious activity. The role will research fraudulent and suspicious activity and take appropriate measures to validate transactions and prevent losses. Fraud Analysts will be required to provide excellent customer service and build meaningful relationships with our customers and our credit union partners.

Department:
Fraud

Reports to:

Senior Manager, Manager, or Assistant Manager of Fraud Prevention

Location:

Remote
- Colorado applicants only

• Monitor alerts and communications from various sources to identify and investigate suspicious activity or behavior.
• Take action to ensure members and credit unions are protected from further loss exposure from a fraud incident
• Document all fraud incidents utilizing notes, emails, excel files, and case management systems
• Investigate complex fraud cases.
• Mentor Associate Fraud Analysts through their investigations when needed.

• Report required items and any other suspicious activity or behavior that might warrant a SAR to BSA Department.
• Collaborate with other internal departments, partners, and law enforcement when needed during a fraud investigation.
• Strong knowledge of products and services and advanced knowledge of detection techniques.
• Document daily workflows using job aids or procedures when needed.
• Identify fraud gaps or fraud trends and report to Fraud Management immediately.
• Additional job-related projects and duties as assigned by management.

• Associate degree in related field is preferred.
• 2 years’ fraud investigation experience working for a financial institution is highly desired.
• Strong communication skills both verbal and written.
• General knowledge of Microsoft Office (Word, Excel, and Outlook).
• Works well independently and as part of a team.
• Ability to prioritize workload based on member and department needs.

FLSA:
Nonexempt

• Group medical, dental, and vision coverage insurance
• 401(k) With Employer Match and Discretionary Contribution
• Wellness Programs
• Peer-to-Peer Recognition Program

We are excited to share that S3 was named a Top Workplace of 2022 and 2023 through the Baltimore Sun, 2023 Top Workplace in the USA as well as for leadership, and 2023 America’s most loved workplaces by Newsweek.…