More jobs:
Concierge-Breakfast Attn
Job in
Lakewood, Jefferson County, Colorado, USA
Listed on 2026-02-22
Listing for:
Hyatt Hotels
Full Time
position Listed on 2026-02-22
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers;
Respond to special requests from guests with unique needs and follow up to ensure satisfaction;
Gather, summarize, and provide information to guests about the property and the surrounding area amenities;
Answer, record, and process all guest calls, messages, requests, questions, or concerns;
Review shift logs/daily memo books.
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