Night Auditor Western Canon

We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. The Night Auditor plays a vital role in ensuring smooth overnight operations, maintaining guest satisfaction, and accurately reconciling financial transactions. This position offers an excellent opportunity for individuals with a background in hospitality management and guest services to contribute to a high-quality guest experience in a dynamic hotel or resort environment.

The ideal candidate will possess strong communication skills, proficiency in hotel management systems, and a passion for providing exceptional customer service during overnight hours.

• Conduct nightly audits of hotel accounts, ensuring accuracy and completeness of financial data
• Reconcile daily revenue, expenses, and other financial transactions using multi-line phone systems and hotel management software
• Prepare and distribute reports for management review
• Handle guest inquiries, requests, and complaints with professionalism and courtesy, providing excellent guest relations
• Assist with front desk operations including check-ins, check-outs, and reservations during overnight hours
• Maintain security protocols by monitoring the premises and ensuring guest safety throughout the night shift
• Perform administrative tasks such as phone etiquette, data entry, and updating guest records
• Collaborate with housekeeping and maintenance teams to address any overnight issues or special requests
• Uphold hospitality standards by delivering exceptional guest services in a multilingual or bilingual capacity if applicable

• Previous experience in hotel management, front desk operations, or night audit roles preferred
• Strong knowledge of hospitality management systems and guest services procedures
• Excellent customer service skills with the ability to handle diverse guest needs effectively
• Bilingual or multilingual abilities are a plus to enhance guest communication
• Familiarity with multi-line phone systems and phone etiquette essential
• Ability to work independently during overnight shifts while maintaining high attention to detail
• Strong organizational skills with the ability to manage multiple tasks efficiently
• Hospitality or hotel experience is highly desirable but not mandatory for highly motivated candidates committed to learning the role

• 401(k)
• Paid time off

This position is integral to delivering seamless hospitality experiences during the night shift while ensuring operational accuracy. We value professionalism, attention to detail, and a genuine passion for guest relations.

Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.