Global Manager
Job in
Lakewood, Jefferson County, Colorado, USA
Listed on 2026-07-10
Listing for:
Google Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Google Inc. in the United States is seeking a Support Experience Partner Support Manager (SEPSM) to drive global support readiness for product launches and customer escalations. You will collaborate with Product Experience teams and engineering to implement AI-enabled support and scale automated workflows.
The role emphasizes operating with a Digital First mindset, optimizing CSAT and resolution metrics, and ensuring a high-quality, empathetic user experience across Google’s products.
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