Technology Architect – ServiceNow Platform Architect Job Lakewood area,Colorado USA,IT/Tech

Serve as the primary architect for the Service Now CSMNOW platform, designing system-level and integrated solutions that address complex business needs.
Collaborate with business-line stakeholders to gather requirements, interpret needs, and determine how the Service Now platform can best support desired outcomes.
Translate business problems into scalable, secure, and automation-driven architectures, prioritizing out-of-the-box (OOB) capabilities where appropriate.
Design high-level solutions with an understanding of dependent systems, integrations, and enterprise service management processes.
Formulate and communicate architectural vision, principles, and design objectives to diverse audiences, including senior business stakeholders.
Act as the Service Now Technical Owner, accountable for the overall health, stability, and evolution of the CSMNOW platform.
Own and execute all technical owner responsibilities in alignment with bank policy, including timely completion of assignments and audits.
Manage biannual platform upgrades and monthly patching, ensuring minimal disruption and alignment with business schedules.
Publish upgrade, patching, and maintenance schedules at least two months in advance and manage conflicts within established time frames.
Schedule, execute, and validate quarterly disaster recovery (DR) exercises.

Requirements

Bachelor's degree or equivalent work experience
10+ years’ experience with the concepts, philosophies, and tools behind the design of applications, information and underlying information technologies
10+ years of experience developing and implementing applications
Demonstrated expertise as a Service Now architect or platform owner in an enterprise environment
6+ years of engineering experience in Service Now implementations
Experience implementing Service Now’s CSM (FSO preferably) instance and integrating with ITSM
Service Now Certifications - CSA, CAD, CIS - ITSM, CIS-CSM Architect level Service Now certification like CMA (preferred) or CTA
Experience in information management, hardware infrastructure, and information security architecture
Extensive experience with:
Service-oriented architecture (SOA) IT standards, policies, and procedures;
Application delivery processes;
Business process modeling;
Product and vendor evaluation;
Information security management

Hard Skills

Soft Skills

Certifications & Qualifications

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