Senior SAP Ariba & CLM Procurement Ops Lead

• Serve as a main contact for SAP Ariba and CLM inquiries from procurement leads, suppliers, and US based & global business groups.

• Ensure creation of contract work spaces are properly integrated from CLM into SAP Ariba for accurate loading and maintenance of contracts in accordance with governance framework.

• Manage audit requests, policy attestation, and internal procurement policy and process documentation.

• Provide SAP Ariba and CLM training sessions to new users.

• Update and maintain Procurement SharePoint and related systems with document revisions and procedural changes as needed.

• Research and resolve invoicing questions/issues and partner with Accounts Payable to remediate unpaid invoices, contract variances, accounting errors, etc.

• Provide guidance on pricing terms, budget, expirations, and generate reports using SAP Ariba, CLM and Omniflow as needed.

• Research and resolve supplier issues and answer questions regarding SAP Ariba life cycle/CLM and performance (SLP), Accounts Payable, registrations, and invoicing mismatches.

• Provide transition support for exiting supplier relationships.

• Analyze procurement spend trends using data derived from various systems.

• Identify and implement process and workflow improvements to increase efficiency, compliance, and data accuracy

• Serve as a flexible, cross-functional partner, supporting procurement operations and systems needs as priorities evolve.

Requirements

• Bachelor’s degree in a business field or equivalent experience
• Five years of relevant experience with in-depth knowledge of the SAP Ariba platform
• Procurement experience including contract administration
• Excellent written/oral communication and interpersonal skills
• Customer focused
• Technical aptitude to quickly navigate systems

🔍 ATS Optimization Keywords
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Hard Skills

• SAP Ariba
• CLM
• contract administration
• procurement spend analysis
• data accuracy
• process improvement
• workflow improvement
• invoicing resolution
• policy documentation
• report generation

Soft Skills

• communication
• interpersonal skills
• customer focus
• flexibility
• cross-functional collaboration
• training
• problem-solving
• analytical skills
• guidance
• support