Tier II Network Technician; NE II

Role Overview

Supports the installation and maintenance of client LAN/WAN devices, responds to and resolves incidents, and completes assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs). Performs configuration management functions, coordinates network operations, and maintains accurate asset management records. Requires office presence a minimum of 5 days per week.

Supports the installation and maintenance of client LAN/WAN devices, responds to and resolves incidents, and completes assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs). Performs configuration management functions, coordinates network operations, and maintains accurate asset management records.

Requires 10 years of experience, a valid driver's license, and an acceptable driving record. Must be able to work independently and in a collaborative environment, and be available to work flexible hours, including weekend support.

• 10 years of experience that can be a combination of work history and education
• Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2
• Available to travel up to 20% of the time
• Valid driver's license and an acceptable driving record
• Ability to work independently and in a collaborative environment

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require
• Adoption Reimbursement
• Disability Benefits
• Life and Accidental Death Insurance
• Supplemental benefit programs
• Employee Assistance Programs
• Extensive employee wellness programs
• Employee discounts