Senior Applications Manager, SAP ERP

Requisition

At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere. We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.

Advancing healthcare with heart. With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

Responsible for the overall leadership of an Applications Group, within Digital Transformation (DX), and the functions and associates who operate within the group. Position provides leadership, vision, strategic direction, enterprise architecture and day to day management and is responsible for the overall effectiveness of the function and its relationship within the business.

• Leadership of functional group development, direction and effectiveness by providing manager and supervisors with the tools and support to manage daily operations.
• Guidance and coaching for individuals in relevant aspects of their jobs and professional careers with continuous development toward actual expectations and staff interpersonal development in the values and behavior principles of Terumo Blood and Cell Technologies.
• Effectively manage defined set of business applications to ensure performance according to business needs and DX standards, upgrades, performance, functionality enhancements, security, validation and general maintenance.
• Manage application portfolio related to ERP that may include internally developed and third party software applications.
• Drives digital transformation aligned with strategic business partners on our ERP platform.
• Review and approve application designs, integrations, custom developments and technical solutions.
• Monitor to ensure team has appropriate direction and resources to deliver projects on schedule with high quality and within budget.
• Participates and promotes team member participation on cross functional and/or inter-organizational teams. Frequently leads such teams or task groups especially when the scope is broad and/or the issue complex.
• Defines and implement policies, processes and procedures for operations ensuring compliance and best practice.
• Participates in strategy and long range planning processes within areas of responsibility in support of business and DX strategies.
• Accountable for iterations and annual updates to the strategic plans.
• Dedicated to quality client service and pro‑active and responsive to client needs.
• Continual analysis of changing business and customer needs and planning organizational or system changes to address needs.
• Recommends changes to other areas that will improve overall effectiveness of operations.
• Maintains constructive relationships with customers and business entities served and ensures such relationships exist throughout the organization.
• Troubleshoots problems and develops bridge‑building solutions that improve client relationships.
• Understands business processes and designs solutions that foremost address the business problem.
• Promotes Project Management methodology (Agile and Waterfall) and techniques providing structure and guidance to others to reach established goals.
• Champions Service Management tools and processes ensuring appropriate implementation and utilization providing significant improvement in IT performance.
• Execute successfully the annual initiatives outlined by the business and DX reflected in the Critical Commitments and Strategic Plan.

Bachelor’s degree in Computer Science or, equivalent of education and experience…