Help Desk Technician

Current job opportunities are posted here as they become available.

At Christy Sports, we believe Outside is Better. It’s not just a motto, it’s a fact. It makes people happier, healthier, and more connected. That’s why we go out of our way to help people experience the mountain lifestyle by building authentic relationships, offering humble expertise, and sharing a genuine love for what we do. Driven by our unmatched passion for the outdoors, we are always advancing.

In-store and online, within our industry, and with the communities we serve, we bring a spirit of innovation to every aspect of what we do. We were founded in Colorado in 1958, but we’ve been chasing adventure for much longer. Skiing and snowboarding aren’t just a job for us, it’s a lifestyle. No matter your level, we strive to give you the best experience possible and invite you to experience the joy of mountain life and sport with us.

Headquartered in Lakewood, Colorado, Christy Sports is one of the leading outdoor specialty retailers in the nation with more than 50 locations in Colorado, Utah, Washington, and Montana. In addition to offering a broad selection of retail merchandise in its stores and through multiple e-commerce sites, Christy Sports is a leading provider of Rental and Equipment Services. During the winter off-season, the Company operates highly professional outdoor businesses including Patio Furniture & Cycling to inspire further and enable Christy Sports guests’ healthy lifestyles, and to leverage its operational infrastructure and passionate employee base.

- We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.

- We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.

- By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.

- We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.

- Our customer
* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do.
* Internal & External

Christy Sports is seeking a Help Desk Technician to provide technical support to employees throughout the Intermountain West. As a member of the Technical Services team, you will respond to employee requests through our enterprise ticketing system while delivering technical support through phone, email, and remote support tools.

This role requires a foundational understanding of information technology, including workstation deployment and support, Microsoft 365 administration, network troubleshooting, and enterprise application support. Success in this position requires strong technical aptitude, sound judgment, excellent customer service, and the ability to independently prioritize work, manage multiple responsibilities, and deliver reliable solutions in a fast-paced retail environment.

The Help Desk Technician is expected to take ownership of assigned work, collaborate effectively with technical and business partners, contribute to process and documentation improvements, and continuously expand technical knowledge to support the evolving needs of the organization. This role provides opportunities to develop skills in systems administration, Microsoft cloud technologies, networking, cybersecurity, and enterprise application support while making meaningful contributions to the success of the Information Technology team.

This position supports a retail organization operating across multiple states and requires occasional after-hours support and flexibility during…