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Hybrid IT Help Desk & Support Specialist
Job in
Lakewood, Jefferson County, Colorado, USA
Listed on 2026-08-13
Listing for:
Fortidia US
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Fortidia is looking for a Help Desk Support Specialist in Lakewood, CO, with a hybrid work arrangement (WFH Monday & Friday; in-office Tue–Thu). You will be the frontline tech resource for headquarters staff, franchisees, and field teammates, resolving software and hardware issues and guiding users through self-service resources.
The role emphasizes incident resolution, collaboration with vendors, and knowledge-base development, reporting to the Director of Support.
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