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ITSM Analyst: Process Improvement & KPI Focus
Job in
Lakewood, Jefferson County, Colorado, USA
Listed on 2026-08-15
Listing for:
TERUMO BCT, INC
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Terumo Blood and Cell Technologies is seeking an ITSM Analyst to act as system administrator, configuration analyst, and SME for the ITSM tool. You will support development, maintenance, and KPI reporting across ITSM processes, collaborating with stakeholders to align with ITSM initiatives and drive process improvements.
Responsibilities include reviewing processes, designing solutions, training staff, and generating reports.
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