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Digital Operations Support Lead — Customer Experience

Job in Lakewood, Jefferson County, Colorado, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Jobtailor is seeking a leader to guide day-to-day support operations for a portfolio of digital platforms, including marketing, DAM, eCommerce, and customer-facing solutions. You will coordinate escalations across business and technical teams and monitor platform health with dashboards and KPIs to drive improvements.

You will champion continuous service improvement, analyze data to identify opportunities, and develop training materials and procedures to elevate support quality and speed.

We are seeking a motivated Digital Operations Support Lead — Customer Experience to join Jobtailor in CO, United States.

Learn more about the Digital Operations Support Lead — Customer Experience role in the description above.

We appreciate your interest in this position.

Join Jobtailor and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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