Enterprise & Health Information Systems Analyst

Closing Date:
September 15th, 2026 @ 5pm or until filled

Reports To:

Director of IT

Supervisory Responsibilities:

N/A

Rate of Pay: $92,000-$115,000 - Exempt

Schedule:

M-Th 8:00 - 5:30 On Site only

The DDRC IT team is looking for a collaborative, solutions-oriented professional to join us as the Enterprise & Health Information Systems Analyst. This role serves as the operational owner and administrator of DDRC's assigned health information and business applications, with primary responsibility for Care Logic, DDRC's electronic health record (EHR), and additional responsibility for other critical business systems including ERP/financial systems, HRIS platforms, or comparable SaaS applications.

The ideal candidate is analytical, customer-focused, organized, and passionate about leveraging technology to support clinical, program, operational, financial, and administrative teams while ensuring systems remain secure, compliant, efficient, and aligned with DDRC's mission.

• Serve as the primary technical administrator and operational owner for Care Logic and other assigned program and business applications.
• Configure and maintain application settings, roles, permissions, workflows, forms, templates, reports, notifications, and supported integrations.
• Monitor application performance, identify recurring issues, and coordinate resolution with vendors, managed service providers, and internal resources.
• Evaluate system utilization and recommend enhancements that improve efficiency, controls, compliance, and user experience.
• Support application selection, implementation, upgrades, enhancements, integrations, consolidation efforts, and retirements.
• Maintain an application inventory including ownership, vendor relationships, support contacts, renewals, dependencies, and risks.

• Partner with program, finance, HR, training, quality, and operational teams to gather and define business requirements, then design and implement application configurations, workflows, reports, forms, and support solutions that align with approved business needs.

• Design, develop, modify, test, maintain, and document reports, forms, workflows, dashboards, templates, and data extracts.
• Validate report logic, calculations, data integrity and business requirements with stakeholders.
• Ensure the protection and appropriate handling of PHI, PII, employee data, financial information, and other sensitive data.

• Serve as the primary operational IT liaison for assigned software vendors, managing support, escalations, issue resolution, implementations, and vendor performance.
• Review and evaluate product releases, security notices, roadmaps, licensing and subscription changes, renewals, and end-of-support announcements.
• Support software licensing, subscriptions, renewals, vendor performance reviews, and Statements of Work (SOWs).

• Administer and monitor user access throughout the employee lifecycle, ensuring compliance with role-based access controls, segregation of duties, least-privilege principles, and approval requirements.
• Maintain documentation for access management activities, including requests, privileged accounts, exceptions, reviews, and remediation efforts.
• Support HIPAA compliance, audits, privacy requirements, and internal controls by identifying and escalating privacy, security, operational, financial, or clinical risks.

• Provide Level 2 support for application, workflow, reporting, access, and complex technology issues, and assist with Level 1…