Commercial Cleaning Crew Leader - Vocational Services

Take the Lead in Commercial Cleaning. Make an Impact Beyond the Job Site.

Your commercial cleaning experience can accomplish more than maintaining a building. It can help someone develop the skills needed to succeed in the workforce.

The Arc of Ocean County is seeking an experienced Commercial Cleaning Crew Leader to join our Vocational Services team in Lakewood, New Jersey.

In this position, you'll coordinate cleaning assignments at commercial properties throughout Ocean County while providing hands–on instruction and workplace guidance to individuals with intellectual and developmental disabilities.

You'll be responsible for helping your crew complete quality cleaning work, meet customer expectations, and follow proper safety procedures. At the same time, you'll help crew members strengthen their technical abilities, workplace habits, and confidence through meaningful employment experiences.

We're looking for someone who understands the demands of commercial janitorial work, can lead by example, and enjoys teaching others.

• Location: Lakewood, NJ
• Department: Vocational Services
• Employment Status: Full-Time, transitioning to Part-Time at the end of October
• Hourly Pay: $22.25
• Pay Frequency: Bi-Weekly
• Schedule: Flexible according to program operations and cleaning contract requirements
• Availability: Evening and weekend availability required
• Weekend Commitment: At least one weekend shift per week
• Training: Paid training provided

• Lead daily cleaning operations at contracted commercial locations throughout Ocean County.
• Organize work assignments and establish an efficient approach to completing scheduled cleaning tasks.
• Participate directly in janitorial work while overseeing the progress and performance of crew members.
• Demonstrate effective cleaning methods and ensure tasks are completed according to established service expectations.
• Perform specialized floor maintenance, including stripping, waxing, and maintaining large floor surfaces
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• Evaluate completed assignments, identify areas needing improvement, and ensure work meets customer quality standards.

• Provide practical job instruction to individuals participating in The Arc's Community Janitorial Services program.
• Demonstrate cleaning procedures and guide crew members through tasks using clear, understandable instructions.
• Adapt teaching methods and break assignments into manageable steps based on individual abilities.
• Offer consistent coaching, encouragement, and constructive feedback to improve job performance.
• Reinforce the importance of teamwork, responsibility, punctuality, and professional workplace conduct.
• Support individuals as they gain confidence and take on greater responsibility in their assigned work.

• Reinforce proper cleaning procedures, safe equipment operation, and applicable workplace safety practices.
• Monitor crew activities to promote a safe, organized, and productive working environment.
• Transport crew members between contracted job locations using agency vehicles.
• Address unexpected worksite situations and communicate concerns to appropriate program leadership.
• Maintain a professional and courteous presence when interacting with customers and employees at contracted facilities.

• Observe individual work performance and identify areas where additional coaching or skill development may be beneficial.
• Encourage participants to build practical employment skills that can transfer to future workplace opportunities.
• Maintain accurate documentation of work activities, participant progress, and other required program information.
• Share relevant customer feedback,…