Community Manager

Overview

Join a team where community comes first. At Concordia Apartments, we’re searching for an inspiring Community Manager who is passionate about building relationships, elevating resident experiences, and leading teams with purpose. If you’re energized by people, thrive in a collaborative environment, and want to make a meaningful impact every day, this is your opportunity to help shape a community where everyone feels at home.

As the Community Manager, you will oversee the full operational and financial performance of the property while creating an exceptional living experience for our residents. You’ll guide a high-performing team, drive occupancy and revenue, and ensure our community meets the standards of excellence that define MAXX Properties. This role is ideal for a leader who can balance strategy with service and who enjoys bringing people together.

• Lead budgeting, forecasting, and financial reporting to meet targeted performance goals.

• Monitor income and expenses, identify variances, and recommend strategies for improvement.

• Analyze market conditions, manage rent schedules, and support capital planning to strengthen long-term asset value.

• Recruit, coach, and support onsite team members to ensure exceptional performance and resident service.

• Foster a culture of accountability, collaboration, and continuous growth.

• Conduct routine check-ins, performance evaluations, and team meetings to maintain alignment and engagement.

• Build strong, lasting relationships with residents through proactive communication and high-touch service.

• Oversee maintenance operations to ensure timely response and resolution of service requests.

• Develop and support community-building initiatives that enhance satisfaction and retention.

• Manage rent collection, payroll, vendor coordination, and compliance-related reporting.

• Review operational data to identify trends and implement improvements that drive efficiency and quality.

• Support strategic leasing and marketing efforts to achieve and maintain optimal occupancy.

• Ensure compliance with Fair Housing regulations during all leasing activities.

• Evaluate competitor activity, maintain curb appeal, and collaborate with marketing partners to promote the community.

• 2–3 years of experience as a Community/Property Manager

• Familiarity with Yardi or similar property management software

• Strong organizational skills with the ability to manage multiple priorities

• Confident, thoughtful decision-maker with strong leadership capabilities

• 17 days of PTO to start, plus an additional day each year; carry over up to 5 days

• 40 hours of Sick and Safe Time, with 100% carryover

• Competitive salary with monthly renewal, quarterly NOI, and Satis Facts bonuses

• One of the most comprehensive benefits packages in the industry (including but not limited to the following)

• Medical & Dental (Employer Contributions for both)

• 401(k) + company match

• Life & Disability

• HSA/FSA

• Pet & Identity Theft insurance

• Rental discounts at any MAXX community starting your first day

• Tuition reimbursement up to $2,500/year for job-related education

• $750/year reimbursement for children’s educational and extracurricular activities

• $500 Employee Referral Program

MAXX Properties has been committed to delivering exceptional service since 1936, when Max Wiener and his son, Ralph, purchased their first 48-unit building in Brooklyn, NY. Nearly nine decades later, we’ve grown into a nationwide portfolio of 35+ communities with more than 9,000 owned units across seven states. While our footprint has expanded, our mission remains the same: provide quality housing and unmatched service to the residents who call our communities home.